![]() ![]() Once services are stopped, if you want, you can copy the following HIDDEN (programdata is a hidden Windows folder - you may need to enable hidden files/fodlers in Windows first) directories and put them somewhere like your desktop temporarily, should you want to attempt to restore them after the install. Stop each of the Acronis (if they are running) from control panel > administrative tools > right click on "services" and "run as administrator". ![]() To get the full downloader, log into your online account and you should be able to get it from downloads, before attempting to install again though, please go through this process to try and start with a "CLEAN" install. However, please try this first and if this doesn't work, you'll want to open a support case with Acronis directly: There have been a few posts with people not able to install 2017 at all - Acronis Engineers are looking into it. ![]()
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